Privacy Policy

Effective date: 2024-10-01

Gravelo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices.

Information We Collect

• Account data: email address and basic profile information when you create an account or sign in with a provider (e.g., Google).
• Authentication data: sessions and tokens managed by our auth provider (Supabase) for login and access control.
• App data: saved routes, routing preferences, and usage logs used to enforce free/anonymous limits and provide features.
• Payment data: processed by Stripe. We store references such as your Stripe customer ID but never your full card details.
• Technical data: IP address, user‑agent, and device information used for security, abuse prevention, and anonymous usage limits.

How We Use Information

• Provide and improve routing, export, and related features.
• Authenticate users and secure the application.
• Process subscriptions and manage billing.
• Enforce fair‑use limits for anonymous and free plans and detect abuse.
• Communicate service updates and important notices.

Sharing

We share data with service providers that help us operate the service: Supabase (authentication and database), Stripe (payments), and mapping/ routing providers used to generate routes. These providers process data under their own terms and privacy policies.

Data Retention

We retain account and app data while your account is active or as needed to provide the service. Anonymous usage logs may be retained for a limited period for rate limiting and abuse prevention.

Your Choices

• You can sign in to access, update, or delete your data.
• You can delete your account; some records may persist as required by law.
• You can use the service anonymously with limited features.

Security

We use industry‑standard safeguards and rely on trusted providers. No method of transmission or storage is 100% secure.

Changes

We may update this policy from time to time. Changes take effect when posted here.

Contact

Questions? Contact us via the support channels listed in the app or on our website.